Contact customer services

Choose from the options to contact our customer service team

Contact us by phone
Why don't you give our dedicated team a call right now. Lines are open Mon - Fri 8am - 8pm, Sat 8am - 6pm.

Contact us online
Ask us about your account, bills, budget scheme, meter readings, technical and general account queries using our online form.

Complaint form
Use this form if you'd like us to deal with a complaint.

Other ways to contact us

• Customer service phone numbers
• Postal address
• Minicom contacts

Other useful contacts

• Sales contacts
• npower Juice contacts
• Website feedback
• Corporate contacts
• Energy efficiency contacts
• Business customer enquiries